Upgrading to Cerb6
Check your license expiration
From Cerb2 or Cerb3
If you're still running Cerb2 or Cerb3 then the Cerb6 upgrade process is the same as the Cerb4/Cerb5 process. This is required because the 4.x/5.x/6.x database is in an entirely different format. Read the instructions on upgrading from 2.x/3.x to Cerb4/5. You will need to install Cerb6 first.
From Cerb4 or Cerb5
- The database is upgradeable (e.g. no tedious migration necessary).
- The filesystem is not upgradeable.
- The source code repository (GitHub) has moved.
- Make a backup!!
- Download the Cerb6 files from GitHub and install them in a new location.
git clone "http://github.com/wgm/cerb6.git" cerb6
- Copy the following settings from /cerb5/framework.config.php to /cerb6/framework.config.php:
APP_DB_DRIVER APP_DB_HOST APP_DB_DATABASE APP_DB_USER APP_DB_PASS' APP_DB_PCONNECT LANG_CHARSET_CODE DB_CHARSET_CODE
NOTE: If you haven't upgraded your Cerb4 database to UTF-8 yet, now would be a good time to do that.
- Move your custom plugins from /cerb4/plugins to /cerb6/storage/plugins (Move only any custom plugins you have developed. Do not move the default plugins.)
- Copy /cerb4/storage/attachments/* to /cerb6/storage/attachments (do not copy the hidden /storage/attachments/.svn directory)
- You could use rsync to do this, since it has the nice -C option, which ignores any SVN or CVS files. (see man rsync)
- For example:
[root@cerberus html]# rsync -aCv cerb4/storage/attachments/ cerb6/storage/attachments/
- You will want to clear you cache Clearing_the_cache as well
- All the /cerb6 files should be readable by your webserver user.
- All the contents of the /cerb6/storage directory should be writeable by your webserver user.
- If you're running Apache with mod_rewrite enabled, simply copy the /cerb6/.htaccess-dist file to /cerb6/.htaccess and your helpdesk URLs should become prettier (i.e., /cerb6/index.php/tickets becomes /cerb6/tickets).
- Open http://www.example.com/cerb6/ in your web browser and the system will patch itself.