6.3

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Cerb (6.3) is a major functionality update released on March 25, 2013. It contains over 64 new features and usability tweaks from community feedback. There are 14 additional improvements provided in 2 maintenance updates.

This is a summary of the most significant improvements. The full release notes may be viewed in the knowledgebase.

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Contents

Important Release Notes

Third-Party Plugin Changes

If you maintain third-party Cerb plugins, the following changes may be necessary to ensure compatibility with 6.3+:

Mail

Usability

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Buckets

Parsing

Virtual Attendants

Behavior statistics

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Improved conditions

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Improved actions

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Set cross-record custom fields

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Reply macros

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Simulator improvements

New comment events

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630 va evt new comment group.png

Mail filtering

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Fixes

Workspaces

Calendars

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Worklists

Security

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Snippets

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Tasks

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Quick Search

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Broadcast

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Comments

Contacts

Web-API

See: http://cerbweb.com/book/latest/developer_guide/rest_api/attachments.html#upload
See: http://cerbweb.com/book/latest/developer_guide/rest_api/tickets.html#compose
See: http://cerbweb.com/book/latest/developer_guide/rest_api/comments.html#search

Support Center

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Platform

Performance

Scalability

Plugin Development

Maintenance Updates

6.3.1

Cerb6 (6.3.1) is a maintenance update released on April 4, 2013; it contains 9 minor fixes and usability enhancements from community feedback covering the recent 6.3 update. You can follow these instructions to upgrade.

6.3.2

Cerb6 (6.3.2) is a maintenance update released on April 10, 2013; it contains 5 minor fixes and usability enhancements from community feedback covering the recent 6.3 update. You can follow these instructions to upgrade.


Changelog
 5.0
 5.1
 5.2
 5.3
 5.4
 5.5
 5.6
 5.7
 6.0
 6.1
 6.2
 6.3
 6.4
 6.5
 6.6
 6.7
Retrieved from "http://wiki.cerbweb.com/6.3"
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