6.2

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Cerb (6.2) is a major functionality update released on December 17, 2012. It contains over 123 new features and usability tweaks from community feedback. There are 43 additional improvements provided in 5 maintenance updates.

This is a summary of the most significant improvements. The full release notes may be viewed in the knowledgebase.

Cerb 510 license expires.png

Contents

Important Release Notes

Dashboards

Charts

620 dashboards charts mouseovers.png
620 dashboards charts config notab.png
620 dashboards barcharts negative.png
620 dashboards linecharts negative.png
620 dashboards charts yaxis zeroline.png
620 dashboards charts multidatasource.png

Counters

620 dashboards counters datasources.png
620 dashboards counters nodata.png
620 dashboards counters config.png
620 dashboards counters seconds.png
620 dashboards counters bytes.png

Custom HTML

620 dashboards custom html.png


Gauges

620 dashboards gauges params.png

Pie Charts

620 dashboards pie.png
620 dashboards pie2.png

Scatterplots

620 dashboards scatterplots.png
620 dashboards scatterplots axis scaling.png
620 dashboards scatterplots negative.png
620 dashboards scatterplots axis dep indep.png
620 dashboards scatterplots symbols.png

Subtotals

620 dashboards subtotals.png
620 dashboards subtotals limit.png

Worklists

620 dashboards worklists add.png

Datasource Plugins

Worklists

Activity Log

620 dashboards activity worklists.png
620 dashboards activity filter ctx.png
620 dashboards activity filter ctx id.png
620 dashboards activity logins.png
620 dashboards activity impersonations.png
620 dashboards activity ticket moves.png
620 dashboards activity filter activity.png
620 dashboards activity subtotals.png
620 dashboards activity timetracking.png

Registered Contacts

Snippets

620 snippets fillin.png
620 snippets fillin entry.png
620 snippets fillin paste.png
620 snippets preview tokens.png
620 snippets preview placeholder.png
620 snippets worklist add.png
620 snippets owner subtotals.png

Tickets

620 tickets search notes.png
620 tickets merge popup.png


Virtual Attendants

Activity Log

620 va activity.png
620 va activity2.png
620 va activity3.png

Custom Fields

620 va set cfields.png

Links

620 va set links.png
620 va remove links.png

Mail Filtering

620 va remove attachments.png
620 va filtering create notif.png

Notifications

Setup

Security

Authentication

620 login step1.png
620 login step2.png
620 login setup.png

Account Recovery

620 login secret q.png
620 login recover.png

Sessions

620 login cookie lifetime.png

Google Authenticator

620 login gauth.png
620 login gauth setup.png

Worker Relay

Mail

Compose

620 compose snippets.png

Drafts

Reply

620 reply quote wrap.png
620 reply snippet shortcut.png

Usability

620 ticket peek.png
620 ticket history counts.png

Community Portals

Proxy

Calendars

Opportunities

Choosers

Web-API

Performance

Platform

Plugin Development

Maintenance Updates

6.2.1

Cerb6 (6.2.1) is a maintenance update released on January 3, 2013; it contains 8 minor fixes and usability enhancements from community feedback covering the recent 6.2 update. You can follow these instructions to upgrade.

6.2.2

Cerb6 (6.2.2) is a maintenance update released on January 21, 2013; it contains 18 minor fixes and usability enhancements from community feedback covering the recent 6.2 update. You can follow these instructions to upgrade.

6.2.3

Cerb6 (6.2.3) is a maintenance update released on January 30, 2013; it contains 5 minor fixes and usability enhancements from community feedback covering the recent 6.2 update. You can follow these instructions to upgrade.

6.2.4

Cerb6 (6.2.4) is a maintenance update released on February 19, 2013; it contains 5 minor fixes and usability enhancements from community feedback covering the recent 6.2 update. You can follow these instructions to upgrade.

6.2.5

Cerb6 (6.2.5) is a maintenance update released on February 28, 2013; it contains 7 minor fixes and usability enhancements from community feedback covering the recent 6.2 update. You can follow these instructions to upgrade.

Changelog
 5.0
 5.1
 5.2
 5.3
 5.4
 5.5
 5.6
 5.7
 6.0
 6.1
 6.2
 6.3
 6.4
 6.5
 6.6
 6.7
Retrieved from "http://wiki.cerbweb.com/6.2"
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